GM_1927-16b_Tiered_Supplier_Process_Audit中英文

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GM Process AuditProcess Audit: Tiered Supplier Process AuditVersion: 1.0 Issue Date: November 11, 2011Auditor:Supplier:Duns:Date:Location:Part Name:AssessmentQuestionNumberQuestionIs there a formal SupplierQuality ManagementDepartment?是否有一个正式的供应商质量管理部门？Are there Supplier QualityEngineers assigned to workwith tiered suppliers?是否有SQE负责分供应商管理？Requirements and GuidanceObjective EvidenceN/ASatisfactoryNotSatisfactory NeedsImmediateCommentsThere is a formal SQMDepartmentOrganization/Structure1Org Chart组织架构图Org Chart组织架构图Is there Standardized Workavailable for Supplier QualityEngineer?是否有SQE工作职能说明书？Is this supplier ensuring thatthe staff is adequately trainedto perform their jobs or applynew tools & techniques thatmay be required?供应商是否确保员工有充分的培训来支持他们的工作或新工具和技术的- ISO/TS certificationrequirements证书- PSA- QSB- Supplier rankings供应商排名- Customer requirement 客户要求communication: SOR,Y23Org Chart or other documentnoting specific responsibilities组织架构图或其他工作职责描述文件List of quality related trainingDoes the SQ Departmentthat is required for theprovide or requireSupplier Quality Staff, andeducation/training for itsdocumented training recordsstaff?SQ部门是否提供和要求of current supplier quality对职员进行培训？members供应商质量人员相关质量培训的清单，最近的供应YSQE Mr. Zhang,《MANAGEMENT MANUALANNEX 4》for specificresponsibilitiesMake a study and training plan fora new are some training for usevery ier Development ProcessIs there a documentedsupplier development and/orDocumented procedure程序sourcing process?是否具有相文件应的记录供应商开发和/或采购过程？ISO/TS certification、Supplierranking、CQI etc4Y5Recent application of toolsused, feedback forAre there standard audit toolsListing of common audit usedmanagement review andin your "Tool Box" of common- similar to SFE (Shop Flooractions taken with supplierprocesses used to evaluateExcellence), PSA, PCPA deficiencies areyour suppliers?工具箱中是否常用审核工具清单，如卓越车identified?最近运用于管理评有一些标准的审核工具用于供间管理、潜在供应商评估、过审的使用和反馈的工具，当发程控制计划评审等。应商评估？现不足时供应商需要采取行动计划？Are there standardimprovement techniques inyour "Tool Box" of commonprocesses used to improveyour supplier's performancecontinuously?工具箱中是否有一些技术改善标准用于供应商Are there standard problemsolving techniques used inyour "Tool Box" to resolveproblems at/with yoursuppliers?工具箱中是否具有解决问题的技术规范支持供应商解决问题？Recent application of toolsListing of common processesused, feedback forused - QSB (Mandatory),management review andand DD&W, Six Sigma, etc.常actions taken with supplier用列表，QSB（强制的），when deficiencies areDD&W，6西格玛等。identified?最近运用于管理评审的使用和反馈的工具，且当Recent application of toolsListing of techniques used -used, feedback forsimilar to Fishbone, SixSigma, Red X, 8D, DD&W, 5management review andwhy, etc.应用技术清单，如鱼actions taken with supplierwhen deficiencies are骨图、6西格玛、 Red X、8Didentified?最近运用于管理评、DD&W, 5 why等。审的使用和反馈的工具，且当Completed supplier trainingDo you provide training and(within past 12 months), andDocumented list of availabledevelopment for yourrelationship to suppliersuppliers?是否提供培训和发training有效的培训清单证据ranking?完整的供应商培训资展供应商？料（12个月内）和相应的供应Do you have a method ofIf method exists, can a copymonitoring sediment, and doof the procedure be provided?Sediment Monitoringthe run charts showCan run charts be reviewedcontinuous improvement?是Procedure监测程序by SQ?如果有，可否提供一份否具有一个监测的方法并用趋副本和趋势图由SQ？势图来展示其持续改善？How do you decide betweenDo you utilize APQP with yourDocumentation of the use ofcustomer & suppliersuppliers?你们的供应商是否the AIAG APQP process.证据monitored APQP?你们如何实使用APQP?现客户与供应商APQP的监Do all purchased parts have acompleted and up to dateExamples, Tracking system?Documented procedure证据PPAP?所有采购的零件是否具如，追踪系统？有完整的、最新的PPAP？Recent application of auditperformed, feedback forDo you review supplier controlEvidence of Process Controlmanagement review andactions taken with supplierplans?是否对供应商控制计划Plan Audit performed评审证when deficiencies are进行实时评审？据。identified?最近管理评审的审核和反馈的操作，且当发现不足时供应商需要采取行动计Recent application of audit oractivity, feedback forWhat is your PFMEA RPNPFMEA audits or PFMEAmanagement review andreduction process with yourreview meetings。PFMEA审actions taken with suppliersuppliers?供应商如何降低when deficiencies are计或评审会议。PFMEA中的RPN？identified?最近管理评审的审核、活动、反馈的运用，且当Are the capabilitySPC Charts, Capabilityrequirements met for criticalPart Print输出Charts。统计图、能力表。characteristics?是否有能力满YThe audit plan for new supplieruse《process audit guide》,Afterthis, we will send our score、evaluation and together with somerecommended actions ofimprovement, they must make aaction plan for the Non-compliance.《QSB》6YRequired use《8D》to dealwith customer complaint etc.Y78YWe make the training forsupplier about qualitycontronl and technologyimprove side form ourengineers.《Six Panel Chart》，《Quality'S Evaluation ofProviders》every month、quarter and year。9YAPQP Process10YRequired for all of oursupplier11YRequired for all of oursupplier and it is updatelevelRe-review when changed、improved、annual audit.12YPDCA13Y14YSPC Charts and CapabilityCharts

1516Are all the PTC's (PassThrough Characteristic)identified on pints andmonitored on tiered suppliers'control plans.是否所有的特性被识别且可监测的于供应商控制计划？Is R@R completed for all oftiered suppliers? Is thesupplier's capacity monitored,especially when newbusiness is added (includingby other customers)?供应商的R@R是否均已完成？供应商能力是否被识别，特别在增加新Part prints or design reviewmeetingsEvidence of Process ControlPlan Audit performed产品或设计评审会议，CP执行审核的证明。Recent application of audit oractivity, feedback formanagement review andactions taken with supplierwhen deficiencies areidentified?最近管理评审的审核、活动、反馈的运用，且当YReview the capacity analysissheet done for the supplierduring APQP Process.审查关于APAP过程的能力分析表。R@R documenationRegular capacity review.定期的能力评估Process audit、Review PPAPand productionYProcess Control and AuditAudit plan, audit and lotInclude but not limited to:包括sampling reports, feedbackIs there a regular lot sampling但不仅限于for management review andand audit plan to tiered- QSB audit QSB的审核actions taken with suppliersuppliers?对供应商是否具有- PCPA 控制计划的审核when deficiencies are一个规定的抽样和审核计划？- PPSSAidentified?审核计划，审核和- CQI audit抽样报告，评审的输出且且当发现不足时供应商需要采取行Is there a procedure to doTracking form of Read-AcrossRead Across and/or lessonRead Across and/or shareand/or lesson learned。横向learned records。Read-lesson learned throughoutAcross和/或经验教训记录表。tiered suppliers是否有一个程的和/或经验教训追踪表。序使横向展开和/或经验教训贯Are there documentedIncoming inspectionincoming inspection (IQC)instructions based oninstruction reflecting thepurchased part 根据采latest engineering changeIQC instructions进料检验说明购零件清单。level and KCDS for allWorking instruction examplespurchased parts?是否所有零consistent with IQC件进料检验指导书体现为最新instructions. WI和SIP一致。Is there on line inspection to- Verification Station (100%)验monitor KPCs, PQCs, AQCs,证岗位Inspection records检验记录DRs and PTCs etc.?是否有线- Sampling inspection 抽样检检验员来监测KPCs，PQCs,- SPCAQCs, DRs and PTCs etc.?Do you have tracabilityDocumented traceabilityDocumented traceabilityrequirement to yourrequirement。必要的追溯文档requirement必要的追溯文档。suppliers?对于供应商是否有。Tracking document(s) withcustomer measurables, suchas product quality (discrepantDo you have a process toparts, PPM, PRR's), customertrack supplier performance?disruptions and delivery是否具有一个追踪供应商绩效performance。可测量的追踪的过程？文档，如产品质量（不合格品、PPM、PRR‘s），客户的中断和交付绩效。Does top managementregularly review supplierperformance?是否高管定期的评审供应商绩效？Staff Meeting Agenda会高管议议程High risk/critical tieredsupplier List高风险/关键供应商清单。Annual audit、CQI Audit17YLesson Learned by email orface to face meeting18YWI consistent withSIP(incoming)19YI-Chart、FTQ、SPC toolingused monitor KPCs.20YRequired for all of oursupplier21YPerformance TrackingWhat is the managementreview process, feedback andactions taken whendeficiencies are identified?审核过程，反馈和行动对于缺陷是什么？《Six Panel Chart》，《Quality'S Evaluation ofProviders》every month、quarter and year。22Y23Charts, graphs, meetingminutes?图表、会议记录YGeneral Manager review thesupplier performance reportand provided to our HQ CMPS,meeting,KPI for the SQM everymonth2425

26Supplier performance reviewWhat actions are taken withmeetings, On site SQE's,inadequate performingContainment, New Businesssuppliers?供应商采取什么行Hold, Exit Strategy。供应商改动关于绩效不足？进会议，SQE现场指导，措施，新开发和退出。Are SQ goals & expectationsStatement of Requirementscommunicated to youron P.O.s, Suppliersuppliers?供应商的管理目标Communications.订单的需求和期望被传递到你的供应商？报告，供应商通讯。Change ManagementDo you have a formal changeprocedure, identifyingmanagement process withparticipants & responsibilitiesyour suppliers? 对于供应商是变更管理程序，参与者和职责否有一个正式变更管理程序？的识别。Is there a process in place forChange Managementyour suppliers to notify you ofprocedure, identifyingchanges in their process orparticipants & responsibilitiessupply base? 分供方是否有一。变更管理程序，参与者和职个适当的流程通知客户其过程责的识别。或供应商方面的变更？Make a action plan/face toface meeting /process audit。Management involvement?管理方式包含？YHow do you communicategoals & expectations to yoursuppliers?如何传递目标和期望值？Application of the procedurefor part and process drawings/KPC's, mathdata?产品和工艺变更程序的应用。最新图纸，电子数据？Communications notifying ofchange to occur and trackingdocument of changes?正式通知的通信和变更的追踪文件。YDrawing、P.O、Quality anddelivery target agreement etc。YWe have a formal changemanagement process，RD、QM、PM、SQE Participate in thereview。Change notice procedure27Y2829Recent application of toolsused, feedback forDo you track changes madeTracking document, focusedmanagement review andby your suppliers?是否跟踪供on traceability。追踪文件，集actions taken with supplierwhen deficiencies are应商的变更？中于可追溯性。identified?现使用的工具，管理评审的反馈信息和供应商采Are you aware of the SPCRChange ManagementCommunications notifying ofprocess, and that GM shallprocedure, identifyingchange to occur and trackingbe notified of all changes?participants & responsibilitiesdocument of changes?Do you have an activeproblem communicationprocess with your supplier(s)?是否有一个有效的问题传递流Does the process provide forcontainment, short-term andpermanent corrective actioninformation?此过程是否包含围堵、短期的和永久的纠正措Documented process similarto GM's PRR system (paperor electronic)类似与GM'PRRExamples shown in suppliercommunication。案列的展示。Fast response strategyimplemented.快速响应的实现。Are worksheets completedand tied to the specificissue/tracking number?是否有工作表完整的关联特殊的问题/追踪号？Re-PPAP，Include samples、Process audit ed and Performing（mandatory）Problem Communication/Resolution Process30Y《AC-024 supplier complaint》and 《8D》，we requiresupplier QRQC within containment、short-termand permanent correctiveaction required to provide.31Y

323334Material RoutingDoes the process require theuse of a problem solving toolto understand root cause andcorrective action?此过程是否要求有一个解决问题工具来找到根因和提供纠正措施？Does the process include atool to read across correctiveaction and preventrecurrence?此过程是否包含一个工具深钻纠正措施和预防再Is the effectiveness ofPermanent Corrective Actionverified by your SQE with onsite visits?SQE是否对现场对永久对策验证？Is the process of routing andlabeling material establishedand reviewed with yoursuppliers to ensure integrityof the material chain prior toyour receipt?是否建立材料路径和标识过程？是否评估供应商确保完整的物料供应链在接受材料前？Is a defined FIFO andproduct "shelf life" beenestablished and beingfollowed for your suppliersproduct?是否建立FIFO和产品有效期管理且追踪其供应商产Drill Deep process, 5 Phase,8D, Is or Is Not, Red X, 6Sigma or other similarapproachesAre worksheets completedand tied to the specificissue/tracking number?是否有工作表完整的关联特殊的问题/追踪号？YRequired use the tooling《8D》、《5 WHY》etc to deal withthe a read across or similarRead Across Matrix, lessonstype matrix used to track andlearned data base.经验教训数is it up to date?是否有一个据库Read across 或相似的矩阵图用于追踪且最新的？Are there repeat issues? HowDocumentation of SQE visitis decision made on whichon specific issue。SQE评审issues are to be verified with的特有的文件。visit?是否有重发的事件？如何开展验证一个问题？Signed traveler attached tomaterial indicating that alloutside processes have beencompleted. Final shippingPFMEA, PCP, Flow diagram,label cannot be completedprocedure。without evidence that alloperations have beencompleted?执行者签名意味外部的加工已经完成。最终的出货标签不能完全证明所有的作Evidence of FIFO and shelflife control at tier 1 s Control at yourDo you have samelocation。工厂内的过程控制。expectations at yoursuppliers?先进先出和有效期控制证据。是否有同样期望你 lessons learned data baseYThe effectiveness verifiednecessarily and process w the PPAP35Y36YFIFO defined、 product "shelflife" been Established early warningsent to Management beforeshelf life acording HistoryDate2011-2-172011-11-11VersionInitial Release1.0Change SummaryDocument Owner: Elliott WalterAdding Process Control and Audit module

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