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OverseasEnglish海外英语OverseasEnglish海外英语ISSN1009-5039zwwh@2010年3月:+86-690812诺基亚公司管理策略及其环境应对措施
牟微微(浙江万里学院外语学院,浙江宁波315100)
摘要:在当今激烈的国际市场环境下,企业在发展过程中面临各种各样的问题。开放化的市场带给它们众多机遇,但同时也带来一系列的挑战。为在全球市场占据一席之地,跨国企业纷纷出台一些政策来更好地管理公司内外事务,协调各组织管理层的关系,以不断满足全球消费者的需求。该文主要以诺基亚公司为例,分析企业应对内外部环境能力的重要性。关键词:诺基亚公司;策略;外部环境;内部调试中图分类号:F406
文献标识码:A
文章编号:1009-5039(2010)03-0114-02
Nokia'sCorporateStrategyanditsEnvironmentalResponseMOUWei-wei
(ZhejiangWanliUniversity,ForeignLanguagesCollege,Ningbo315100,China)
Abstract:Intheincreasinglycompetitiveglobalmarkettoday,rketbasolidpositionintheworldmarket,companieslaunchmanypoliciestodealwithaffairsandcoordinaterelationsamongmanagerssoastosatisfyconsumers'perwilltakeNokiacompanyasanexample,analysingtheimportanceofthecompany'scapabilitytorespondtoexternalandinternalenvironmentalchange.
Keywords:nokiacompany;strategy;externalenvironment;internaladaptation
1Introduction
Organisationsnowadaysareincreasinglyembeddedinafastchangingsocialworldcharacterizeidethetradelib-eralisationinitiatedviaWorldTradeOrganisation,heless,cogniseditselfasthemarketleaderinmobilecommunications,thecompanyhasbeenpersistentlymak-ingknown"connectingpeople"tingpeople,morethanjustthebuzzwords,reflectsNokia'ssolidcommitmentstoprovidingvaluestoconsumers,employees,andthewholecom-munitywhileservingasacompassguidingitsfuturedirection(Nokia'sCorporateBrochure2005)[1].
sector,economicsituation,socio-culturaldomain,technologicalin-novation,legalandethicalissue(knownasPESTLEanalysis).Re-ferbacktoDaft's(2004)[5]illustration,ndustrylevel,ontheoth-erhand,factorsfunnelleddownintomorespeci-techindustrylikeNokia,thismainlycomprisesmarketsizeandmovement,competitors,customerdynamics,relationshipwithvari-oussuppliers,andinnercorporateabilityinnewproducts're-searchanddevelopment.
i-tionbecisingfirms,accessingtowidermarketwillgeneratemoreeconom'sredirectiongearlierthatAmericanandotherhigh-growthmarketsmoveclosertomaturityfromannualturnoveraswellasfromcompetitor'slaunchofhot-sellingproducts,NokiasensitivelyfoundpotentialinAsia'stwomostpopulouultprovestobeblessingassaleswentupsubstantiallyandasNokiaextendedfurtherby
2Nokia'sExternalEnvironmentResponseandIn-ternalAdaptation
2.1ExternalEnvironmentResponse
Sinceorganisationsareplacedindifferentgeographicallo-cationsandareengagedindifferentbusinessactivitieswithdif-ferentcustomers,suppliers,marketsegments,theirexternalenvi-ronmentisuniquetothem(Capon2004)[4].Atthemacrolevel,ex-ternalenvironmentconsistsofsuchprevailingaspectsaspolitical
收稿日期:2009-12-26
作者简介:牟微微(1982-),女,浙江台州人,助教,硕士,研究方向为国际商务。
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2010年3月
buildingfactoriesandresearchcentresinthesetworegions.2.2Nokia'sInternalAdaptation
Considerationofbroadexternalenvironmentisofimpor-tanceforbusiness,butitneedstobebalancedandintegratedwithcompany'sinternalresourcesandcapabilities(Mellahi,Frynas,andFinlay2005)[6].Inreality,companieswhichcanadeptlyreacrtobeefficientandeffective,internarevealedinNokia'smission,itsstrategy,teditselftotakingresponsi-bilitiestoeverypotentialstakeholder,Nokiaaimsatengenderingcustomers'satisfactionthroughvariousinteractiveactivitiessuchassurvey,focusgroupdiscussion,strengtheningitsbrandreputa-tion,improvingemployeewell-beingaswellasmotivatingtheirperformancebyofferingcomprehensivetrainingprogrammes,es-tablishinggoodrelationshipswithsuppliers,andpayingcloseat-tentiontothesocialcommunity(Nokia2006)[2]
.
Whatthecorporatestressesisnotsimplytheprominenceinitsproductquality,innovationandoperationalefficiency,butitseesemployees'needs,enthusiasmandtheirloyalty,rporateculture,inrelationtostrategyandenvironment,isnotedasadapt-abilityculture(Daft2004)[5]
inwhichexternalstrategicfocusand
gtotheindustry'sdesirabilityforresponsiveness,Nokia'scohheless,withtherisingnumberofpotentialcompetitorsinthisindustryandtheshorterperiodinthelaunchofnewproducts,,italsosignifiesdemandingtaskforNokiatocoordinateonbasisofitsinternalcompetenciestoforgecontinuouslysoundcorporateimageandgainincreasingbrandvalue.
3Conclusion
Everybusinessorganisationcarrieswithitsownsocialchar-
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OverseasEnglish海外英语ategy,structuretegycanbesaidattheglobalbackdrop,theneedforconstantlyjudgingandevaluatingoutsideenvironmentbecomesmore,notless,'sdevelopmentmayofferasaninsightfuwareofthehi-techin-dustry'scomplexandunstableexternalenvironment,tasizingbusinessmobility,Nokiaconsidersbusinesspar-ty'internalperspective,corporateresourcesandcapabilityenableittotakeanearlymoveintoAsia'stwopromisingcoun-tries.
References:
[1]Nokia'ingtocustomers,seeingopportunities,doingthingsdifferently,:///BaseProject/Sites/NOKIA_MAIN_18022/CDA/Cate-gories/AboutNokia/Company/_Content/_Static_Files/bout_noki-a_(Accessed:25March,2006).
[2]:///A402767(Ac-cessed:25March,2006).
[3]Capon,.[4]Daft,StatesofAmerica.
[5]Mellahi,,lay,.
[6]:///link?cid=EDI-TORIAL_780(Accessed:25March,2006).
[7]Mintzberg,ategyconceptⅠ:fivePsforstrategy,CaliforniaManagementReview,Fall:11-24.
[8]:///NOKIA_COM_1/About_Nokia/Financials/noki-a_form_20f_(Accessed:28March,2006).
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