Touch Pad 用户手册说明书

2024-07-28 作者:

ManualCreated byTouch Pad - Manual - UK - 109/03/2022 09:21Document: Touch Pad - Manual - UK - ILanguage: EnglishDate of issue: February 2022Copyright © 2022 Smartbox Assistive TechnologyTouch Pad - Manual - UK - 209/03/2022 09:21Touch Pad is a lightweight communication

device designed for easily portable touch

access with a loud integrated speaker to make

sure you are the best start with your new communication aidScan me with your phone or visit:/touch-pad-welcomeTouch Pad - Manual - UK - 309/03/2022 09:21ContentsGetting started1. What is included with your Touch Pad 62. Powering on your Touch Pad 73. Device guide 84. Charging your Touch Pad and speaker 105. Magnetic adapter 116. Creating your user account 127. Choosing your grid sets 138. Introducing Grid Explorer 149. Shutting down your Touch Pad 16Doing more10. Mounting your Touch Pad 1711. Attaching the shoulder strap 1912. Internet and network settings 2013. Bluetooth 21Access14. Touch access 2215. Keyguards 2316. Other access options 24Grid17. Introducing Grid 3 2618. Adding grid sets 2719. Grid 3 Accounts 304Touch Pad - Manual - UK - 409/03/2022 09:21Getting help20. Smartbox support 3221. Updates 34Safety22. Touch Pad specification 3523. Usage 3724. Symbol explanation 3825. Safety notices 3926. Battery warnings 45 Notes 475Touch Pad - Manual - UK - 509/03/2022 09:211•

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What is included with your

Touch PadTouch Pad communication aidShoulder strapPower lead with USB COptional magnetic chargerUSB C to A adapterCleaning clothCarry bagIncluded software• GridOptional• Mounting plate, spacer and Allen key6Touch Pad - Manual - UK - 609/03/2022 09:21Powering on your Touch Pad2Before switching on your Touch Pad for the first time, it

is best to plug in the power lead and charge the battery

fully. Press the power button to turn the device he device will boot into Windows, and Grid 3 will

automatically the device boots, also press the Speaker power

button to turn on the bluetooth rpower

button7Touch Pad - Manual - UK - 709/03/2022 09:213Device guidePowerVolume up

and downFront cameraHandleTouch screen8Touch Pad - Manual - UK - 809/03/2022 09:21Headphone portUSB CCharging portRear cameraSpeakercharging

portSpeakerpower

buttonStandSpeakerStrap rings9Touch Pad - Manual - UK - 909/03/2022 09:214Charging your Touch Pad and

speakerTo charge your Touch Pad, plug the power lead into the

charging port on the left side of the device. It attaches

magnetically to the port.

To charge both the Touch Pad and the speaker at the

same time use the provided charging lead with USB C.

A full charge will take up to 3 hours.

Charging port10Touch Pad - Manual - UK - 1009/03/2022 09:21Magnetic adapter5You can also use the magnetic adapter by attaching

the connector to the speaker, and swapping the USB C

cable for the cable provided with the magnetic charger.11Touch Pad - Manual - UK - 1109/03/2022 09:216Creating your user accountOnce Grid 3 has loaded, tap Get Started to create your

account and then follow the instructions on the screen.

Grid 3 comes with a selection of voices for you to choose

from. You can adjust the speed and pitch of each voice

to suit your Smartbox AccountOn the next screen you can create a free Smartbox

Account. This enables you to use features such as

remote editing and syncing between : If you already have a Smartbox Account and

Dropbox you can log in and sync grid sets to your device.

12Touch Pad - Manual - UK - 1209/03/2022 09:21Choosing your grid sets7A grid set is like an app within Grid 3. Some grid

sets may contain a complete symbol vocabulary for

communication. Others may be designed for literate

users to communicate as efficiently as sets are organized into categories. Choose Symbol

communication for grid sets like Super Core, which are

ideal for early AAC users and emerging literacy. Choose

Text communication for grid sets with powerful features

for literate sets from each category that you select are placed

in your Grid Explorer, ready for you to : With your permission Grid 3 can learn the words you

use most often to improve your prediction suggestions.

You can change this in your Privacy settings at any time.13Touch Pad - Manual - UK - 1309/03/2022 09:218Introducing Grid ExplorerGrid Explorer is your Grid 3 home screen. From here you

can browse and arrange your grid sets, add new grid

sets and access your g on a grid set will open it.

To return to Grid Explorer, tap the menu then select Grid

Explorer. Some grid sets will have the option for the user

to navigate back to the Grid Explorer home page.

14Touch Pad - Manual - UK - 1409/03/2022 09:21Windows desktopDesktopRecycle binSearchStart menuTaskbarWi-fi and

internetWindows audio

settingsNotifications15Touch Pad - Manual - UK - 1509/03/2022 09:219Shutting down your Touch PadWhen not in use, it is good practice to shut down your

Touch Pad completely. This will give any automatic

updates a chance to be applied. We also recommend

that your device is shut down before it is stored for

transit.

Open the Start menu and tap the power icon. From here

you can select Sleep, Shut down and Restart. Selecting

Shut down will power the device down completely.

You can also turn off your device from within Grid 3, by

using the Turn off computer command. This command

can be added to any grid set.

Force shut downIf you press and hold the power button for ten seconds,

your Touch Pad will shut down. Please note that this

is only recommended when the Touch Pad is non-responsive. Any unsaved work will be lost.16Touch Pad - Manual - UK - 1609/03/2022 09:21Mounting your Touch PadUsing a desk, floor, or wheelchair mount10To mount your Touch Pad, you will need the optional

dual mounting plate that will attach to either Daessy or

ing the mounting plateTo attach the mounting plate, lay your Touch Pad with

the screen facing down on a flat surface. To prevent

damage to the screen, place the device on something

soft like a towel, cloth or newspaper. You will need the

supplied Allen key, mounting plate and the three the stickers covering the three screw holes.

Use the supplied Allen key to remove the three screws

located on the back of the your Touch Pad as shown

below17Touch Pad - Manual - UK - 1709/03/2022 09:21Mounting your Touch Pad on a desk or floor

standWith the correct mounting plate attached, you can fit

the Touch Pad to your wheelchair mount, floor stand or

desk stand. As you attach the device to the stand, be

sure to hold the Touch Pad securely until the head of the

stand is firmly docked with the mounting further instructions on positioning see the

documentation provided with your stand.18Touch Pad - Manual - UK - 1809/03/2022 09:21Attaching the shoulder strap11Your Touch Pad is supplied with a shoulder strap. These

clip to the rings on the back of the device and can be

easily attached and removed as you loop the clips to the case of the Touch you can attach the longer strap can be adjusted to a suitable length.19Touch Pad - Manual - UK - 1909/03/2022 09:2112Wi-FiInternet and network settingsYour Touch Pad connects to the internet using Wi-Fi. This

is accessible from your Windows taskbar. Tap the Wi-Fi icon to bring up the list of nearby wireless networks.

Select your network and enter the network password if

applicable. You can also choose whether you want your

device to remember this : Windows has numerous privacy settings

surrounding your internet connection. Be aware of what

is visible to other network users, particularly if you are

using a public k settingsTo view further Network settings, open the settings icon

from the Start menu and go to Settings – Network &

Internet. Here you can view the status of your internet

connection, configure how the Wi-Fi connects to public

and open networks, set up a VPN connection and more.20Touch Pad - Manual - UK - 2009/03/2022 09:21Bluetooth13You can connect many types of Bluetooth device to your

Touch Pad – from headphones and headsets to smart

phones, printers, and access oth is switched on by default. To adjust this, open

the settings icon from the Start menu and go to Settings

– Devices to see Windows Bluetooth features. Move the

tab to On and your Touch Pad will start scanning for

nearby Bluetooth connecting a new device via Bluetooth, you

may need to type in a pairing code, depending on the

Bluetooth device you are trying to pair. Refer to the

device’s instructions for more information on how to : The Touch Pad speaker is connected to the device

via Bluetooth, if you turn off Bluetooth you will not be

able to use the speaker!21Touch Pad - Manual - UK - 2109/03/2022 09:2114Touch accessThe screen of your Touch Pad is fully touch accessible.

You can access the touch screen settings in Grid 3

under Settings – Access – Touch. Here you select your

highlighting preferences and can choose how you want

to activate cells in Grid te last item touched means that the last place you

touch the screen is the part that will be te first item touched takes the first location touch

and activates once the screen is and hold to activate gives you an adjustable

length of time to press and hold your selection before it

your touch screen as a switchYour entire touch screen can act as a switch using Grid

3. To set this up go to Settings – Access – Switches and

select the Connection under the Configuration heading.

Use the drop-down menu to select Touch can configure your touch screen presses in the same

manner as Switch access.22Touch Pad - Manual - UK - 2209/03/2022 09:21Keyguards15Keyguards allow you to make more accurate selections

on the touch screen and prevents mistakes. Keyguards

are usually custom made for your chosen grid Touch Pad keyguards use a unique octopus backing

that allows them to be attached and removed without

any adhesives or magnetic fixings.

Attaching a keyguardPlace the keyguard over the Touch Pad’s screen with the

fixing side down. Push the keyguard firmly to the screen

and the octopus backing will grip the ng a keyguardRun a finger along the edge of the keyguard (you can

also use a credit card or similar) and lift it from the

screen, the octopus backing will disengage and you can

cleanly remove the keyguard.23Touch Pad - Manual - UK - 2309/03/2022 09:2116Other access optionsSwitch and pointer accessTo connect a switch or pointing device to the Touch Pad

you will need to either use a USB adapter (supplied) or

connect the switch via r access settings can be found in the Grid 3

he Touch Pad has a built in microphone that can be

used for Grid 3’s voice access uring voice accessThe settings to configure voice access are found in

Settings – Access – Voice. From this screen you can

select the microphone you wish to use by tapping the

Audio input under Microphone. Once you have selected

your microphone we recommend that you use the

Configure tool, followed by Improve accuracy to read

out several test can set the “Hey Grid 3…” wake-up phrase to

anything you like, and adjust the length of time you need

24Touch Pad - Manual - UK - 2409/03/2022 09:21to issue your commands once the wake-up phrase has

been can also choose to have a sound after the wake-up

phrase has been activated, and once your selection has

been made.25Touch Pad - Manual - UK - 2509/03/2022 09:2117Introducing Grid 3Grid 3 is installed and ready to use on your Touch Pad.

This complete AAC software package is designed to

help you communicate and connect with the world

around you. Everything in Grid 3 can be tailored to suit

you and how you want to access your Touch ing Grid 3 on Start-upGrid 3 is set to open automatically when you start your

Touch Pad. You can turn this setting off by opening Grid

3 and navigating to Settings – Computer and switching

off the Launch Grid 3 with Windows can also change which grid set is opened when Grid

3 launches. Your grid sets are listed in the Startup drop-down box in Settings - User.26Touch Pad - Manual - UK - 2609/03/2022 09:21Adding grid sets18To add a grid set to your Grid Explorer (the home screen

of Grid 3), tap the menu and select Add grid e the different categories to choose your grid sets.

Each grid set has a description to help you find the right

one for your needs. Some categories contain groups of

related grid sets within a folder. Once you have selected

your grid set, you will see the full description, as well as

any alternative versions, with different symbol sets or

access grid setsTo create a grid set from scratch select New from the

Add grid set window. From here you can use Grid 3’s

27Touch Pad - Manual - UK - 2709/03/2022 09:21editing tools to create whatever you GridsOnline Grids lets you share grid sets with others and

download grid sets to your Touch Pad. Select Online

Grids from the Add Grid set window and search or

browse shared grids from Smartbox and other g grid setsGrid 3 comes with a complete set of tools designed to

make editing and creating grids simple. Opening edit

mode will enable you to make changes to the grid set

you are currently using. You can add and remove cells,

28Touch Pad - Manual - UK - 2809/03/2022 09:21rows, columns, commands and more.

You can get to edit mode by tapping Menu - Edit, or by

pressing F11 on a connected keyboard.29Touch Pad - Manual - UK - 2909/03/2022 09:2119Grid 3 accountsOn the Settings - Accounts screen you can manage

which accounts are connected to Grid 3. You can

connect your Email, Smartbox account, Dropbox and

any Remote editors who have access to your grid rid 3 can connect directly to Outlook, Hotmail, Gmail

and Yahoo accounts with your username and password.

You can also use POP3/SMTP to connect to other email

ox AccountYour Smartbox account gives you access to Remote

Editing, backs up your grid sets in Dropbox, and enables

you to share your grid sets via Online Grids. Simply

sign in with your email and password or create a new

account from within Grid xConnecting Grid 3 to Dropbox enables you to backup

your grid sets and sync between devices. Connecting to

Dropbox lets remote editors connect to Grid 3 to modify

your grid sets from other devices.30Touch Pad - Manual - UK - 3009/03/2022 09:21Remote editorsFrom the accounts window you can also list other

Smartbox accounts that can remotely edit the grid sets

for your device.31Touch Pad - Manual - UK - 3109/03/2022 09:2120Smartbox supportOnline supportThe Smartbox team is here to help you make the most

of your Touch Pad and Grid 3. You can raise a support

ticket over email, use our online chat box or search our

knowledge base of support /smart-supportOnline chatOnline chat support is available from our website.

Opening hours are listed in the chat : You can also access our Online Chat directly from

your Windows Start support in Grid 3Our support team can use a remote connection to

deliver hands-on support over an internet connection.

If you are asked to create a remote support session you

can do this directly in Grid 3. Go to Menu – Help and

select Remote Support.32Touch Pad - Manual - UK - 3209/03/2022 09:21Knowledge BaseOur Smartbox Knowledge base is full of tips, guides and

troubleshooting tools to help you get the most from your

Touch Pad and Grid /knowledge-baseOther supportIf your Touch Pad was supplied outside of the UK, please

contact your local Smartbox Partner. You can find our

list of partners at:/partnersContact usYou can reach our UK team weekdays on:

01684 578868

You can email us at:*************************33Touch Pad - Manual - UK - 3309/03/2022 09:2121UpdatesNew features and updates are available for your device

you update your device and software, not only

do your receive the latest features, you also receive

important security fixes. We always recommend you

keep your device up to en your device is connected to the internet, Grid will

look for any updates when it starts up. If an update is

available, you will see this notification in the top right of

Grid. Tap the icon to start the sWindows updates are sent out by Microsoft on a regular

basis to improve your experience, resolve bugs and

prevent security s will usually update automatically when it is shut

down or restarted. You can check for updates manually

by selecting Windows Settings - Update & Security.34Touch Pad - Manual - UK - 3409/03/2022 09:21Touch Pad specification22Device: Microsoft Surface Go 3Processor: Intel® Pentium® Gold 6500Y

3.40GHz

RAM: 4GBHard disk drive: 64GB EMMCOperating System: Windows 10 ProDisplay: 10.5” 1920 x 1280 with toughened glass and antiglare screen protectorAccessTouch screenConnectivityWiFi 6: IEEE 802.11 a/b/g/n/ac/axBluetooth 5.0USB C (USB C to A adapter supplied)Other informationFront camera: 5 MegapixelsRear camera: 8 Megapixels

Battery life: 8.5 hours

Charge time: up to 3 hours

Dimensions: 260 x 215 x 60 mm

Weight: 1Kg35Touch Pad - Manual - UK - 3509/03/2022 09:21Touch Pad upgrade specificationDevice: Microsoft Surface Go 3Processor: Intel® Core™ i3-10100Y, 3.9GHz

RAM: 8GBHard disk drive: 128GBOperating System: Windows 10 ProDisplay: 10.5” 1920 x 1280 with toughened glass and antiglare screen protectorAccessTouch screenConnectivityWiFi 6: IEEE 802.11 a/b/g/n/ac/axBluetooth 5.0USB C (USB C to A adapter supplied)Other informationFront camera: 5 MegapixelsRear camera: 8 Megapixels

Battery life: 7 hours

Charge time: up to 3 hours

Dimensions: 260 x 215 x 60 mm

Weight: 1Kg36Touch Pad - Manual - UK - 3609/03/2022 09:21Usage23Touch Pad is a communication aid designed for people

with disabilities who cannot speak or have complex

access Number: ST10B-SG3

ST10B-SG3-8GBOperating environment- Temperature: 0 - 35°C

Choking hazardIf you choose to use the magnetic connector, note that

it is detachable and could be a choking hazard. If in

doubt, continue to use the supplied USB-C cable.37Touch Pad - Manual - UK - 3709/03/2022 09:2124Symbol explanationMeaningHeadphone portCharging portConformity European symbol to declare

conformity with EU l communications commission symbol to

declare conformity with US electrical and electronic equipment

symbol to indicate you should dispose of this

equipment in accordance with local button symbol+-Increase volume symbolDecrease volume symbolRead the manual symbolCompliant with Restriction of Hazardous

Substances legislationDC inputSymbol38Touch Pad - Manual - UK - 3809/03/2022 09:21Safety notices25Please consider these safety warnings to ensure safe operation of

your Touch ationTouch Pad is a communication aid designed to assist and

augment your quality of life. It has been designed and

manufactured to be extremely robust and reliable, but it is

possible to lose function due to power loss or other technical

this reason your Touch Pad:•

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is not to be used as a life supporting not be relied upon for not to be relied upon as the user’s only way of making an

emergency call or not be used to administer ng hearing damageUsing headphones and speakers at high volume can cause

permanent hearing loss. Always keep the volume of your device

at a safe level.39Touch Pad - Manual - UK - 3909/03/2022 09:21DurabilityYour Touch Pad is tough and rugged but must be handled with

care when moving around and has been drop tested. Please note

this does not include and liquidsYour Touch Pad should not be exposed to rain or immersed in

water. Ports are not IP not get water or liquids on the back of the device, especially in

the ports or t with userDo not touch the w of your Touch Pad with broken or burnt skin as

this may aggravate supply and batteriesYour Touch Pad contains a rechargeable lithium ion battery. All

rechargeable batteries degrade over time. The usage time for a

Touch Pad after a full charge can become shorter over time.

For optimal performance, your Touch Pad should not be charged

at extreme temperatures of below 0°C (32°F) or above 45°C

(113°F). At these temperatures your battery will charge slowly or

not at not expose your Touch Pad to fire or temperatures above 90°C

40Touch Pad - Manual - UK - 4009/03/2022 09:21(194°F) as these conditions can cause the battery to malfunction,

ignite or explode.

Only charge your Touch Pad with the supplied power lead. Using

unofficial power supplies may cause severe damage to your

Touch Pad and cause your Touch Pad’s battery is depleted, and the device is

not connected to a power source, the device will automatically

shut down to avoid damaging the battery and hardware. The

operating system will attempt to do this as safely as possible,

however it is recommended to attach the power cord before your

Touch Pad shuts battery that powers your Touch Pad is subject to shipping

regulations. Check with your postal service or courier before

shipping to ensure safe delivery of your device.

Do not place your device in a place where power lead plug is hard

to be disconnected from not replace battery yourself. Return your device to its supplier

for the battery to be orting your Touch PadWhen in transit, ensure your Touch Pad is sufficiently protected

from knocks and are strict regulations for lithium ion batteries on airplanes.

Rules vary between airlines, so it is recommended to contact your

41Touch Pad - Manual - UK - 4109/03/2022 09:21airline before you travel.

TemperatureEnsure that you shut down your device before storing or placing

into a used in hot temperatures or direct sunlight, your Touch Pad may

reach temperatures that can trigger an automatic shut down. This

is a safety feature to prevent lasting damage to the device. If this

occurs, please wait until your device has cooled before restarting.

MountingWhen mounting your Touch Pad, follow the instructions in both

your Touch Pad and your mounting system manufacturer’s guide.

While we have taken every precaution to make this an easy and

safe process, it is up to you to ensure the device is mounted use the dual mounting plate designed for the Touch Pad.

Ensure the mounting system you select is correct for you needs

and perform a risk analysis if safetyIf damaged, small parts may detach from your Touch Pad. These

can present a choking hazard. Young children and people with

cognitive disabilities should be supervised when using the device.

They should also be supervised when unpacking the device as

packaging can present a choking hazard.

42Touch Pad - Manual - UK - 4209/03/2022 09:21Touch Pad is not sterile. Do not operate with open wounds, or

whilst undergoing invasive medical Pad is supplied with a power lead and can be used with

cabled accessories. These can present a strangulation sy warningSome people with photosensitive epilepsy are susceptible to

seizures when exposed to certain lights or light patterns. If you

feel odd or nauseous when in front of your Touch Pad, particularly

if you are using it with an eye gaze camera, move away from the

device and consult a medical ing of your Touch PadDo not dispose of your Touch Pad in general household or office

waste. Your Touch Pad should be disposed of in accordance

with local regulations for the disposal of electrical and electronic

tyYour Touch Pad is covered under the standard 2 year warranty

from the time of purchase.43Touch Pad - Manual - UK - 4309/03/2022 09:21Repairs and MaintenanceYour Touch Pad is not a user serviceable device. If your device

requires a repair, please contact your local dealer.

EMC and Harsh EnvironmentsWhen the device is working with other equipment, there may be

inference between device and connecting Pad should not be used:•

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in a military a harsh RF an MRI an X-ray eshooting and Customer SupportIn most cases, restarting your device will cure any problems. To

restart your device, Select Start and then select Power - Shut

down. If your device has crashed, hold down the power button or

remote power button for 10+ seconds to hard shutdown. Press it

again to turn it back on. If this does not fix the problem, contact

support at:/smart-supportPlease have your serial number ready. This can be found on the

back of your device44Touch Pad - Manual - UK - 4409/03/2022 09:21Battery warningsDo not dismantle, open or shred the battery.

26Do not expose the batteries to heat or fire, and avoid storage in

direct not short-circuit the battery.

Do not store the battery haphazardly in a box or drawer where it

may be short-circuited by other metal objects.

Do not subject the battery to mechanical shock.

In the event of a battery leaking, do not allow the liquid to come

in to contact with the skin or eyes. If contact has been made,

wash the affected area with copious amounts of water and seek

medical advice.

Do not use any charger other than that specifically provided

for use with the equipment, and refer to the manufacturer’s

instructions or equipment manual for official charging instruction.

Do not use any other battery with the equipment unless approved

by Smartbox.

Battery usage by children should be supervised.

Keep the battery clean and dry.

Wipe the battery with a clean dry cloth if it becomes dirty.

Do not leave a battery on prolonged charge when not in use.

45Touch Pad - Manual - UK - 4509/03/2022 09:21After extended periods of storage, it may be necessary to charge

and discharge the battery several times to obtain maximum

the original product literature for future reference.

Only use the battery in the application for which it was intended.

When possible, remove the battery from the equipment when not

in use.

Dispose of the battery according to local regulations.

46Touch Pad - Manual - UK - 4609/03/2022 09:21Notes47Touch Pad - Manual - UK - 4709/03/2022 09:48Touch Pad - Manual - UK - 48Touch Pad - Manual - UK - I09/03/2022 09:21