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2024年1月22日发(作者:)

酒店系统常见英文

account receivable A/R应收账;advance deposit预付订金;

account payable A/P应付账;assigned room已分配房;

available room可用房;back office后台;baggage行李;

balance结算,余额;banquet room宴会厅;bellboy行李员;

bill账单;booking预订;breakfast voucher早餐券;budget预算;

business center 商业中心;busy season旺季;cancel取消;

captain order点菜单;certificate证件,证明;change 兑换,零钱;

cashier收款员;check查对,支票;check in住宿登记;

check out结账,退房;citizenship国籍,市民权;city call市内电话;

city ledger街帐;claim索赔;comment备注;commission佣金;

complimentary免费赠送的;concierge department礼宾部;confirm确认;

connecting room连通房;counter前台;credit card信用卡;

credit limit信用限额;CRS中央预订系统;currency conversion外币兑换;

delay C/O延迟离店;deluxe豪华间;deluxe suite豪华套房;

departure time离开时间;deposit定金,寄托;dining-room餐厅;

direct dial phone直拨电话;discount折扣;room discrepancies房态差异;

room service客房送餐;domestic direct dialing DDD 国内直拨电话;

double room双人房;dry-cleaned干洗的;due out到期;

entertainment招待;entry visa入境签证;family suite家庭套房;

financial statements财务报表;flight number航班号;floor楼层;folio客人主单,帐单,帐户;food and beverage department F&B餐饮部;foreign

guest外宾;forecasting rate预计房价;front office department 前厅部;

front desk前台;general ledger G/L总账;go through核对;

group key envelopes团队钥匙袋;group master团队主单;

group reservation团体订房;guest history客人历史;guest room客房;

high season旺季;hotel channel酒店频道;hotel coupon酒店餐券;

hotel voucher酒店收据;house phone call饭店内线;house use饭店自用;

housekeeping 客房部;housemaid客房服务员;identification身份证,证件;

in house guest在住客人;income auditor收入审核员;information问讯处,信息;

internal call内线电话;international direct dialing IDD 国际直拨电话;

inventory control仓库管理,库存管理;invoice发票;journal account流水账;

laundry form洗衣单;laundry service洗衣服务;leave a message留言;

lobby大堂;local dialing市内电话;local tour本地旅行团;log日志;

long-distance call长途电话;long staying room长包房;

lost property form财物遗失单;luggage tag行李牌;mailing labels

邮寄标签;

maintenance维护;manual transfer手工转帐;menu菜单;menu item菜单项;

message消息,口信;mini bar客房小酒吧;morning call叫早服务;

morning report夜审晨报,饭店日报表;multiple rooms link联房;

nationality国籍,国家,民族性;native place籍贯;night audit夜间审计;

no show应到未到客人;occupant住客;occupied room占用房;operator总机,接线员;

optimum service最佳服务;origin客源;out of inventory OOI非统计房;

out of order OOO维修房;package套餐服务,成套服务;passport护照;

passport number护照号码;password口令;pay in cash付现金;pay the

bill结账;

pay with credit card用信用卡付账;peak season旺季;permanent folio永久帐户;

permission权限;personal cheque私人支票;pickup预留,分配;point of

entry入境地;

preferential优惠;presidential suite总统套房;price价格;privacy保密性;

profession职业;query查询;rebate打折,部分退款;receipt收据;receive接待,接收;

receive the payments收费;red-carpet隆重接待,贵宾礼遇;refundable

可退款的;

registration登记;registration card登记卡;registration desk登记处;

remark备注;rentable room可售房;report form报表;reservation预订;

reservation chart预订表;reservation clerk受理预约的职员;restaurant饭店,餐厅;

restroom洗手间;revenue收益,总收入;rollaway活动床铺;room bill房间账单;

room charge房费;room clerk客房管理员;room key钥匙;room number房间号码;

room rate房价;room status房态;sales department销售部;schedule时间表,计划;

security安全,保安;service charge服务费;settle complaints解决投诉;

settlement结算;share room分租房;single room单人房;skipper逃账者;

slack/off-season淡季;spare room剩余房间;special rate优惠价;

standard room标准房;starch给衣服等上浆;statement heading报表头;

statistics统计;suite套房;surcharge附加费;uperior高级的;tariff房价表;

the Cashier's Desk收银处;tip小费;transit passenger过境旅客;

transaction交易,帐目;travel agency旅行社;traveler's check旅行支票;

traveler's cheque旅行支票;triple三人房;twin room两张单人床的双人房;

vacant room空房;valuables贵重物品;VAT foliovalue added tax folio

增值税帐单;

VIP贵宾;visa签证;void取消,冲帐;walk-in guest没有预订的客人

本文标签: 客人服务客房饭店